The William Warren Group Privacy Policy

Disclosures

TENANT INSURANCE PROGRAM


We understand that the personal property you store in your storage unit is valuable and important to you. However, our storage facility is not responsible for property stored at our facility. That is why our lease requires that each tenant maintain insurance coverage on their stored property.

Some, but not all, homeowners’ and renters’ insurance policies cover property stored in self-storage facilities. You should contact your insurance agent to confirm whether your insurance policy will cover the property you store at our facility, and ask your agent about applicable policy deductibles and exclusions.

As a convenience, we make available to our tenants a Self Storage Tenant Insurance Program administered by Xercor Insurance Services LLC. This insurance coverage satisfies your lease obligations, and premiums are collected monthly when you pay the rent for your storage unit.

The Self Storage Tenant Insurance Program is underwritten by one of the most reputable carriers in the marketplace. Note that the operator may receive remuneration for its administrative services, such as assisting in enrolling tenants in the Program and collecting monthly premiums, and that affiliates of the operator may own a de minimis interest in the Program administrator.

Again, you are not required to purchase insurance through the Xercor Program, but you are required to maintain insurance. Please see below for answers to Frequently Asked Questions about Xercor’s Self Storage Tenant Insurance Program.

FREQUENTLY ASKED QUESTIONS

Q: What levels of coverage are available under the Self Storage Tenant Insurance Program?
A. Four levels of coverage limits are offered under the Program: $2,000, $3,000, $4,000 or $5,000. Monthly premiums are $10, $12, $14 or $16, depending on the policy limit you choose.

Q: What losses does the Self Storage Tenant Insurance Program cover?
A. The Program protects your stored property against damage or loss from over thirty perils, including fire, lightening, windstorm, hail, tornados, hurricanes and other perils, like burglary and vandalism, all subject to a $100 deductible for each claim. For a complete list of covered causes of loss, see the sample certificate of insurance at our facility. You also can obtain a copy of the insurance certificate by contacting the Program administrator, Xercor Insurance Services LLC, at 1-844-769-2904.

Q: What types of property does the Self Storage Tenant Insurance Program cover?
A. Most types of personal property are covered under the Program. However, there are some exclusions, such as: firearms, photographic equipment, currency, contracts, securities, lottery tickets, precious metals, jewelry, watches, fur, food, alcohol and other specifically identified exclusions. To see a complete list of the property excluded, see the sample certificate at our facility or call the Program administrator, Xercor Insurance Services LLC at 1-844-769-2904.

Q: Does the Program cover losses from flood, mold, rodents and vermin?
A. Yes, subject to the $100 deductible for each claim, the Program protects against all of these perils, but with the following sub-limits:

  • $1,000 for loss or damage from flood
  • $500 for mold, mildew, fungus, wet or dry rot damage
  • $500 for vermin, rodents, moths or insect damage

Q: When does my coverage start? When does coverage expire?
A. Coverage begins when you complete and sign the Enrollment Form and pay the first month’s premium. Coverage ends when your rental agreement terminates or on the date specified in any notice you may receive for failure to pay your monthly premium.

Q: If I’m insured under the Program, how do I file a claim if I suffer a covered loss?
A. All claims for losses should be directed to the Program administrator, Xercor Insurance Services LLC, by calling 1-844-769-2904. You also may submit a claim through Xercor’s website, www.xercor.com.

 

Online Privacy Policy


What Information Do You Gather About Me

We collect from you only the personal information you voluntarily provide in order to deliver the best possible service. If you choose to process an online payment or reservation we ask you to provide us with information necessary to process your order which may include, but not be limited to, name, physical address, telephone number, facsimile number, email address, company name, title, credit card number, and expiration date. The credit card information that is collected is used strictly for billing purposes.

We collect your email address so we can send you information about your transaction and its status. We may use your email address to inform you about current offers or events. We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law.

Sharing Your Personal Information

The William Warren Group, Inc. does not sell information to unrelated third parties. The William Warren Group, Inc. does send your contact and order information to the facility that you selected for purposes of completing your payment or reservation.

Changes to This Online Privacy Policy

The William Warren Group, Inc. reserves the right, at its sole discretion, to change, modify, add or remove portions of this Online Privacy Policy at any time. Accordingly, The William Warren Group, Inc. recommends that you revisit this Online Privacy Policy from time to time to ensure that you are aware of the current privacy practices. Your continued use of the web site following any changes signifies your acceptance of these changes.

The William Warren Group, Inc. and Session Cookies

The William Warren Group, Inc. web site uses session cookies to enable making transactions on our site. A session cookie is a small file placed on your computer which acts as a unique identifier to keep track of the information you have entered. Without the session cookie, our site cannot track the information you are entering, and you will be unable to complete your transaction.

A session cookie does not remain on your machine after you close your web browser window. Our session cookie contains none of your personal information, and cannot be used to track you around the web. It can only be used by our web site to identify the information you have entered during the transaction process which is required to complete the transaction.

How to Enable Cookies on your Browser

Your web browser is the primary way you can control cookies.

The method for changing your cookie settings will vary depending on the browser you use, but options should be similar regardless of your browser choice.

Internet Explorer

If you are using Internet Explorer, your cookies will be automatically controlled based on your privacy settings. If you would like to override automatic cookie control, choose Tools; Internet Options; Privacy; Advanced. From this panel you can choose to override automatic cookie handling, and specify how you would like to deal with First Party and Third Party cookies.

First party cookies come from the owner of the website you are visiting, third party cookies come from a different company (for instance, an advertising company). You can select "Accept", "Block", or "Prompt" - if you choose "Prompt", your browser will notify you each time a web site attempts to set a cookie on your machine, and you can choose to accept or reject the cookie. If you would like to accept session cookies, but not persistent cookies, check the box to "Always Allow Session Cookies." Please note that session cookies are required to enable shopping on many web sites.

Firefox

Cookie options are available at Tools; Options; Privacy; Cookies.

Chrome

Cookie options are available under Tools; Options; Under the Hood; Content Settings; Cookies.

Safari

Cookie options are available under Safari; Preferences; Security.

Other web browsers provide similar options. Alternatively, you can also control cookies with a number of internet security packages. If you use one of these packages, please refer to the software documentation for more information.